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D20 Entertainment Deletes their Kickstarter Account.

Last night I was speaking with Jolly Blackburn about the interview I recently did with him. And the topic of D20 entertainment came up. I had mentioned how I was glad to see how KODT and Kenzer Co has handled the backlash of D20 Entertainment’s kickstarter and how difficult the whole process must feel overall.  I mentioned as well I left this out of our interview because Jolly himself has been one the most vocal about D20 Entertainment being more active on their fourms as well as providing better service to their backers.

Now I am not a fan of Ken Whitmen and other than the KODT kickstarter I have not backed any of his projects. I also only Backed KODT for 1 dollar to support the Knights. My reasons were Ken’s past Kickstartes that he conducted as Ken Whitmen games.

Ken’s first two kickstarters as Ken Whitmen games were funded. The Dice O’Matic  and Knights Quest Family Card game.  These two projects brought in $12,309 dollars & 331 backers combine.  And the first look at what worried me about Ken and D20 Entertainment.  Knights Quest had several backers that seemingly never got their card game. Ken was insistent that everything had been shipped out to the backers but the problem was never fully resolved.  The second thing was that his Dice O’matic kickstarter was suspended. Mostly due to the fact that it already existed.  Take a LOOK the real irony here was Ken Touted that as the Dice O’Matic  Reached its stretch goals he would include a Plastic cover and 5 dice for the game. So if it had not made its stretch goals Ken had planed to not send the whole product to his backers. As you can see in the link above the Dice roller comes with both of these. So rightfully KS stepped in and suspended the funds for this Kick.

While this is going on D20 Entertainment comes on the KS scene with an Epic KS they Roll out KODT live action That funds in Feb 2014,  and shortly after that Spinward Traveller that funds in July 2014. Followed up at a regular pace with Castels & Crusades In Nov 2014.
These projects all are well received at first. Then as the months go by. .one by one they begin to break down in the communication from backers to creators.  On the comment sides there is a ton of complaining of Stretch goals and add-on’s not arriving or damaged. Almost entirely each time the comments are deflected with statements that your product has shipped or will ship soon or did you send us the right address contact us again.. over and over.  Ironically in the case of Castles and Crusades.. Ken just didn’t. The project completed and he said he sent out the surveys in a few weeks and never posted again on the comments. But D20 Entertainment kept blazing away with three more Kickstartes at the start of 2015.

In 2015 we see the Pencil Dice Kicstarter that even got a KS Staff pick … sigh. Pencil Dice comes out in Feb followed immediate by RPG pencil Dice in March.. REALLY ? And then Deck Dice playing cards with roll-ability last month.  The last RPG pencil kickstarter’s got much the same treatment as C&C.. backed followed by silence or a survey. Maybe one or to comments and then months of silence.

Now some people will be of the mind that it’s the fault of the backers for not looking into the creator and going in blind. But at some point you have to point at the creator and say hey you know you’re in the wrong. As of this blog D20 Entertainment had over the breath of their six Kickstartes just shy of 3 thousand backers ! And $177 thousand dollars  in funding received.

Then last night after speaking with Jolly I decided to write this blog and tell people about it.. And something shocking happen. As I was pulling all this information together something changed as I was looking at the comments listed by the creator. They all had a header of Deleted. I was confused for a moment and clicked on the creator’s name only to find in bold header the following..
                           “Sorry! This person is no longer active on Kickstarter.”

2979 backers , 177,095 Dollars And 6 projects in the wind. Not a word from Ken Whitmen or D20 Entertainment on any of their channels of communication.  Did Kickstarter Delete him? This seems unlikely as it would then cut off communication to all of their backers of outstanding products. Could it be innocent or a misunderstanding. Only time and Ken or D20 Entertainment speaking up will tell.

11 Comments »

  1. Hey Shane, I’ve contacted Ken Whitman about the situation. I’m hoping it’s just a glitch with Kickstarter and that he’ll be on it. Last I spoke with him (via message this morning) he was working on Post Production on KODT episode. So he may not even be aware of what’s going on. I find the timing curious. For months my wife’s Facebook account has been linked to the KODT kickstarter for some inexplicable reason (none of the other d20 Ent projects). Most of the backer complaints logged via Kickstarter were coming to HER. For months she’s asked d20 to remove the link but it’ never happened. Last night she went to her went to her account and unlinked her FB account and closed her kickstarter account. Later we were hearing reports d20 had deleted their account. Im think some sort of glitch in KS’s interface and nothing nefarious happened here. Hopefully it’s nothing more and can be sorted out. Waiting for Ken/D20 to confirm/update on the situation.

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  2. Jolly thank you very kindly for the posting here. Any further information and insights on the situation is welcome! I certainly hope that it is a glitch as you said. With your added info it would seem likely that it might be nothing more then your wife having severed her connection with KS that may indeed be the reason behind what is going on.
    If so I imagine there will be a collective sigh of relief from nearly 3k backers that currently are awaiting their kicks.

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  3. Hi Shane, d20E and myself have not heard about this until today. A past producer accidentally deleted the account last night. We have a service call in to Kickstarter to get the account reinstated. Should have it back up by Monday!

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  4. Also Dice O’Matic was not funded 😦 It was suspended for not being original enough.
    Knights Quest Family Card game took a long time to fulfill, but all games were sent out to backers.

    As far as C&C, Spinward Traveller, and KODT. All three shows are premiering at GEN CON 2015. You can locate the information on line or at the show itself.

    Pencil Dice is running a month behind due to Chinese Holidays. they are however in full production.

    Anyone who need to talk about any product can contact me at kenwhitman@kenwhitman.com

    Thank you for your concern!

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    • Thank you for the update Ken, Maybe we can sit down and have an interview and touch on the trials and such of running kickstarters. Allowing you some time to get the word out for your backers and giving them some added reasurance. If you would be interested in sitting down for a chat.

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    • And keep am eye out in the next few days as Ken and should be sitting down for an interview today or tonight to discuss this and other topics related to his kickstarter’s

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